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University of Wales College of Medicine

The UWCM first used Compass360 with the Vice Chancellor, Professor Stephen Tomlinson, and his Executive Board in 2002. The results were so successful that the project has been extended to include the wider Management Board and then Heads of Department.

UWCM use the Compass360 bureau service and also our executive coaching service to give individual feedback to the Vice Chancellor and members of the Board on a 1:1 basis. The Compass360 feedback process also includes the use of an aggregate group report. This feedback report, showing the overall strengths and areas for development, has helped the Board develop a strategic plan for their development and played a major role in the UWCM maintaining its Investors In People status. The UWCM will be merging with Cardiff University in 2004 and the 360 process has helped senior executives and management remain focussed on the priorities and needs in such a major initiative.

"For me the key to the success of Compass 360 has been the personal involvement of staff from the Company and their positive approach to 'customising' the on-line 360 questionnaire. A truly customer-centred service!"

Professor Stephen Tomlinson -- Vice Chancellor of UWCM

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