CompassTeam

The CompassTeam online system provides a team with feedback about its performance within the organisation. Team members can compare their own views about the team's performance with those of other teams that either work with them directly, or come into contact with as internal/ external colleagues, customers or suppliers. The CompassTeam feedback report will show strengths and development areas and a development action plan can be agreed to improve team performance.

The process:

An appropriate competency framework against which the subject team's performance can be rated is agreed. This may be based on a competency framework already designed for individual 360 feedback within the organisation or a generic CompassTeam Competency Model is available to use or edit.

-	Team members individually complete questionnaires on how they rate their team's performance. Results are averaged for the feedback report bar charts.
-	Questionnaires are sent out to individuals in other rater teams that interact with the subject team. One member of the team, or a nominated administrator, sends out email messages containing a single URL link directly to identified individuals or to other team leaders/managers to circulate within their teams.
-	Raters will identify themselves into the rater team categories listed before completing their questionnaires. The subject team's administrator will have access to a monitor webpage to track progress on questionnaire completion and generate the feedback report when required.